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Total Quality Management (TQM) is an approach to quality which requires the entire business to be responsible for quality. Oakland’s TQM model lists various factors that should be taken into account when implementing TQM. The four Ps in this instance refer to the ____________ components of the model.

  • A. management
  • B. visible
  • C. hard
  • D. soft

 Write an essay to discuss the future of trade unionism in your home country or any South Pacific Island Country. Discuss the factors or issues unions need to discuss to stem the declining trend in union membership and how unions should manage and mitigate the declining trend. Use relevant examples from your country or any South Pacific Island Country to explain and support your answer.



Use a practical example to further explain the distinction between performance management
and performance appraisal. (20 marks)
Why is it important for security and privacy to be considered as one of the important factors, in
the design, development and maintenance of an HRIS?
Discuss some of the crucial challenges that organisations can be faced with during planning and
implementation phase of any training and development program.
Discuss some of the fundamental skills that organisations need to focus more in developing among
their employees if they want to keep their business at a competitive advantage in the 21 century.
Which type of plan did they likely use for the opening of the Gqeberha shipyard? Provide a brief reason for the chosen unswer.
What are the future challenges of a bank(40 marks)

Imagine that you are working for a Durban based company that is evaluating whether it should move its manufacturing to India or China. You have been asked to present the pros and cons of this investment. Based on what you have learned in your studies thus far, what political, legal, economic, social, and business factors would you need to assess for each country? 


How can standard bank use colonial heritage route to gain competitive edge (15)


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