Answer to Question #240555 in Management for lAVHE

Question #240555

Total Quality Management (TQM) is an approach to quality which requires the entire business to be responsible for quality. Oakland’s TQM model lists various factors that should be taken into account when implementing TQM. The four Ps in this instance refer to the ____________ components of the model.

A. management
B. visible
C. hard
D. soft

Expert's answer

A. management

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