Answer to Question #188224 in Management for Vaibhavi

Question

‘Green Bird’ manufactures and sells denims for men, women and kids. It is more than a century old company and has 300+ exclusive stores in the country. It has been observed for the past eight months that for the stores located in Bengaluru, the productivity levels of the front-line staff have gone down which has slashed the profit figures. Further probing into the matter revealed that there has been a new training manager for the South region, there have been a lot of new recruits due to rapid expansion, who haven’t undergone any training, the existing staff is overworked, and the store managers are struggling between responsibilities of contributing to opening of new stores, supervising existing staff and giving OJT for new recruits. If you were the training manager, what kind of trainings would you plan for the new recruits? Make reference to Organizational, Task and Person Analysis while giving solutions. 

Answer 1

I would focus on quality training for the new recruits. This is because they require exposure to new ways of production. When employees get exposed to relevant and consistent training they can help the organization improve performance and increase results in the mentioned region.