Answer to Question #188212 in Management for shoaib

Question

As a Business Manager of a very well- reputed publishing house, you signed an agreement with M/S Degree College to supply them all publishing materials within 1.5 months 'time. Now you find that it is almost impossible to supply their order within due date as 30 days have already passed, but one-third of the printing work is still to be done.

Draft a letter to the Director Administration of the college, informing about the current situation and offer an acceptable solution to the problem. 

Answer 1

Publishing House Manager,

35 Publishing Street,

Road Village,

[e-mail].

May 2, 2021

Director Administration,

M/S Degree College,

53 Blue Avenue,  

Road Village.

Dear Director,

I am writing to inform you that it has become almost impossible to supply your publishing material order within the agreed date as 30 days have already passed and one-third of the printing work is still to be done.

Following the signed agreement that all publishing materials would be supplied within 1.5 months’ time, the COVID-19 pandemic has significantly affected the production capability of our company. One of the most affected areas is workforce availability which has been caused by the tightened safety measures that require social distancing thus the company now operates with fewer employees. Also, the enforced lockdown and movement cessation has resulted in delayed and low supply of printing materials therefore interfering with our operations.

Nevertheless, I am offering a solution which I am hoping you will accept so as to address the existing problem. I am suggesting that you may consider extending the due date by 30 days to allow us acquire adequate materials and schedule ourselves effectively so that to deliver in time. In the extension period, I would like to propose that in case there are publishing materials that are urgently needed, you may make your order and we will prioritize printing them.

Please let me know if there is anything we can do to further ease the situation. Thank you for choosing us.

 

Phse

Publishing House Manager.