There are three main levels of a product or service namely i) the core benefit ii) actual product and iii) augmented product. Provide a detailed example of each level (3 marks) related to The Sneaker Shack and motivate clearly why you think that example relates to the specific level (6 marks)
1. When travelling either for business or leisure a hotel comes in handy as it provides a place for resting and sleeping.
2. When coming up with a product prototype the product developers actually consider the advantages the product will have. For example if a customer seeks knowledge and guidance then the actual product should be a book.
3. Technicians in the firm usually provide free services such as installation of washing machines and other kinds of machines.
Comments
Leave a comment