Question 1 “Commitment refers to an individual’s attitude involving a level of motivation and willingness (or level of intensity) to belong to the team and help achieve the team’s defined goals. ”. a) Based on the above statement and using tangible examples, critically explain the four main ways of building commitment in a group. (CR 8 marks) b) With examples, summarize any three attributes of emotional intelligence useful for effective leadership. (EV 6marks) c) In your own opinion, how would you differentiate between formal and informal groups? Support your answer with concrete examples.
please these questions are under group dynamics and communication
(a)
Ensure team members feel valued.
Volunteer involvement works best.
Build clarity around roles and responsibilities.
Foster a sense of trust.
(b)
Self-Assessment: This can be defined as having the ability to recognize one's own emotions, strengths, weaknesses, values and drivers and understanding their impact on others.
Self-regulation: Also known as discipline. This involves controlling or redirecting our disruptive emotions and adapting to change circumstances in order to keep the team moving in a positive direction.
Empathy and Compassion: Empathy is the ability to put yourself in someone else's shoes and understand how they may feel or react to a certain situation. When one has empathy, the capacity to feel compassion is open.
(C)
Formal groups are formulated when two or more members of an organization are assembled by the management with the purpose of achieving a specific goal. Informal groups are formed by two or more members with the purpose of satisfying their personal and psychological needs.
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