Discuss the challenges and limitations of performance management when it comes to public sector management and wicked problems
Performance management is an effective practice for improving the efficiency and effectiveness of the public sector. To alleviate the risk of distorted effects, in designing and assessing the performance, academics and practitioners must enlarge the extent of indicators and the interest of stakeholders.
Limitations of performance management include; firstly, it's lengthy and complex due to public sector bureaucracy. Secondly, it is a hindrance to employee development due to continuous changes made and shifts of employees. Thirdly, it gives room for favoritism as leaders try to promote employees they are familiar with instead of the efficiency and qualities of employees. Lastly, It may give room for flawed standards and conditions due to changes.
Challenges facing performance include; firstly, there is a lack of alignment in most public sector organizations. Secondly, there is a lack of means of measurement in that targets are set but no relevant measure is put in place. In other cases, no data can be collected or is kept as evidence to track performance. Thirdly, there is no leadership and management commitment that cannot integrate requirements for achieving a workable performance system that is critical to performance
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