Answer to Question #213861 in English for shani cool

Question

Course Title: Technical and Business Writing

Question 1 :

 A vending machine is an automated machine that provides items such as snacks and beverages to consumers after cash, a credit card, or a specially designed card is inserted into the machine. Design a user manual for Snack Vending machine keeping audience and communication guidelines in mind?  

Question 2 :

Testing a user manual for its usability refers to evaluating it on certain aspects known as ‘metrics’ in technical terms. How will you create a Usability test document for Snack vending machine mentioned in Qusetion 1?                                                 

Answer 1

Question #1:

Unpacking- Verify the model and part numbers with the merchandiser invoice

Inspection- Ensure the cabinets and trays are well-fitted

Electrical Installation- Ensure the wall socket is capable for delivering the required output

Location- Vendor meant for indoor use only

Question#2:

          

Functionality testing:      

- purchase an item          

- valid purchase                 

- buy a product with valid payment method                          

- credit                          

- debit                          

- cash                           

- invalid purchase                 

- invalid payment method by card                                     

Performance testing:  

- order processing time  

- perform consecutive transactions, to verify behavior  

- time out during different stages of transaction   

Hardware testing:  

- dimensions  

- height/level of dispenser  

- sharp edges  

- material of machine  

- electrical specifications

Visibility testing:  

- alignment of product  

- night or day time light  

- text display : text size, font, font color  

- welcome text to display