Task 5
Investigate the information flow through the company which you work for and evaluate its effectiveness. This will involve meeting with people within the factory and finding out how they fit into the communication chain. You need to home in on a particular product or activity which is being carried out. There a number of options open to you, for example:
- Follow through the sequence of events which take place when a product is ordered, manufactured, tested and subsequently despatched
or
- Investigate what happens if a product goes faulty in service and a customer contacts the company help desk
or
- Find out what happens when a manager decides to purchase and install a new machining centre (or similar piece of capital) equipment in the workshop.
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