Answer to Question #236743 in Computer Networks for Paulina

Question

A user's laptop is shutting down unexpectedly. As a network technician, you discovered the shutdowns only happens when the laptop is removed from one room to another. You reseat the hard drive, memory, battery and LCD cable but the laptop continues to shut down. Explain what could be the cause of this issue and how would you resolve it

Answer 1

We restarted all the things it means there is some problem in the power connection due to which it is not getting restart. So we must have to check the battery of the laptop.

Some times the batter's power connection looses it's connection with battery, due to which circuit get disconnected and laptop may not start.