Management Answers

What are the key steps in the control process? Describe them and apply them in a scenario where you are manufacturing product or delivering a service. (10)

What behavior would you look for in a transformational leader? How would you know whether a transformational leader was present in your class? What behaviours and skills might such a person show to others (10) 

 Suppose you were the major of a city. You target refuse removal and disposal as an area for improvement. How could you use goalsetting theory to improve performance of your city’s sanitation department? Explain, being specific (10) 

 Describe how benchmarking could be used to help plan improvement in one service or process (such as registration, student advising or financial aid) at your university. Who might you benchmark? Why would it have been useful?

 What are the FIVE competitive forces in an industry? How have these forces affected competition in Higher education?

1. What behavior would you look for in a transformational leader? How would you know whether a transformational leader was present in your class? What behaviours and skills might such a person show to others (10) 12
2. What are the key steps in the control process? Describe them and apply them in a scenario where you are manufacturing product or delivering a service. (10) 

1. You have been asked to address a local business group about the contingency viewpoint of management. How will you address this subject? Prepare an outline of your talk (10)
2. What are the FIVE competitive forces in an industry? How have these forces affected competition in Higher education? (10)
3. Describe how benchmarking could be used to help plan improvement in one service or process (such as registration, student advising or financial aid) at your university. Who might you benchmark? Why would it have been useful? (10)
4. Suppose you were the major of a city. You target refuse removal and disposal as an area for improvement. How could you use goalsetting theory to improve performance of your city’s sanitation department? Explain, being specific (10)

 What are some of the problems that global organisations face when they use bureaucratic principles to manage their employees?

Question For Viti Solutions to fulfill its commitment, several staff may receive higher pay rises compared to the others. Based on this scenario, critically discuss this impact on the organization’s current approach to performance management and recognition for employees who may not benefit from such pay rises? Evaluate your discussion with real or hypothetical PICs examples. 

Discuss the concept ‘Market segmentation’, including the types of segments