Answer to Question #242538 in Management for ndivho

Question

1. What behavior would you look for in a transformational leader? How would you know whether a transformational leader was present in your class? What behaviours and skills might such a person show to others (10) 12
2. What are the key steps in the control process? Describe them and apply them in a scenario where you are manufacturing product or delivering a service. (10) 

Answer 1

Question 1

Four different characteristics are frequently displayed by transformational leaders. Inspirational motivation, idealized influence, intellectual stimulation, and individualized consideration are examples of these activities. Transformational leaders frequently display four different characteristics. Inspirational motivation, idealized influence, intellectual stimulation, and individualized consideration are examples of these activities.

Question 2

1. Establishing Performance Criteria: The first stage in the control process is to establish performance standards. These benchmarks serve as the foundation for assessing actual performance.
2. Actual Performance Measurement: After the standards have been established, the next stage is to assess the actual performance. Sample checking, performance reports, personal observation, and other methods of measurement are used. However, to make comparisons easier, performance should be assessed using the same criteria as the standards.
3. Assessing Actual Performance Against Criteria: This phase entails assessing actual performance against established standards to identify discrepancies. For example, a salesman's success in units sold in a week may be easily compared to the standard weekly production.
4. Analyzing Deviations: In all activities, certain deviations are possible. However, deviations in critical business areas must be addressed more quickly than deviations in minor ones. In such cases, management should employ critical point control and management by exception.
5. Taking Corrective Action: The final stage in the control process is to take corrective action. There is no need for remedial action if the variances are within acceptable bounds. If deviations exceed acceptable limits, they should be quickly brought to management's attention so that remedial action may be taken, especially in critical areas.