Answer to Question #313910 in Management for Modi

Question

The Hospitality sector is a good example wherein the businesses involve both manufacturing (food preparations) as well as service operations. The sold products are evaluated by the customers and they are also rated based on the service that the seller provides. With reference to the industry discuss the following aspects of service operations

Brief in details What are the challenges faced by the Service Managers who manage these service operations? 

Answer 1

Hotel management work is always difficult for managers. Hotel managers face challenges such as constant changing of customer needs and expectations, rapidly changing technologies, political and security challenges, shortage of skilled labor, high staffs turnover as well as irregular working hours.