Answer to Question #252893 in Management for Jack

Question

Recounting a experience you had participated in or witnessed a situation where there was a miscommunication. What was the situation and how was it resolved ?

Answer 1

A customer misreads a policy

Taking short notes or simply writing down keywords, will help you keep the important things, that you would like to talk about, in mind. Write down your thoughts and return back to them when your interlocutors are done talking