Answer to Question #248680 in Management for yoyo

Question

Take your company or any Ethiopian company you are familiar with as a case study

and answer the followings:

1.1 Provide the complete operation management process and recommend best

courses of actions that could improve its operations.

Answer 1

Planning, coordinating, and supervising processes, as well as making essential modifications for increased profitability, are all part of operations management. The changes in day-to-day operations must support the company's strategic goals, thus they are preceded by a thorough examination and measurement of the current processes. The planning or designing, coordinating, and overseeing tasks of the Ethio telecom operations management team result in three broad sets of activities. All actions are preceded by a detailed examination of processes, which considers assets, costs, and human resources.

Operations management should be active evaluating the market to test demand before developing processes or producing products. You can begin planning if it yields promising results, such as a niche to target or a new product or service to develop. In most situations, planning entails creating a new product from conception through launch, with multiple testing rounds in between. You must consider both technical and business considerations when planning.

When designing a new supply chain or other logistical operations, it's sometimes necessary to update the processes. If your product is a service, process design should cater to a wide range of requirements and levels of consumer involvement. In other circumstances, it's about a new facility: your company intends to expand its activities, and you must decide on the location, capacity, and layout of the building.

Plans should always support the business objectives: they should be considered when estimating inventory and human labor needs, or when calculating expenses and finding the best matching quality and capacity. As a result, adequate measurements must be established during the planning phase in order to determine whether actual performance satisfies them or if revisions are required. One of these indicators is capacity, as well as product quality and delivery times. Typically, the original values are approximations based on a market analysis completed beforehand. Critical route analysis is a skill that operation managers should have.