Answer to Question #226347 in Management for abiy

Question

1. what are the mechanisms used in your organization to know customer needs and how your organization satisfy customer needs better than competitors.

2. Critical evaluate the service design process of the organization. Besides, discuss the influence of marketing, finance, human resource and other operational departments on service design.

3. Critically discuss the role of total quality management on improving customer satisfaction by applying six sigma principles.

4. Discuss with examples the role of supply chain management to achieve organization mission, vision and core objectives.

5. Critically evaluate challenges of Supply chain integration (internal integration, forward, backward and horizontal integration) in the organization.

Answer 1

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