Brady Roberts is a new health insurance professional at Milton Family Practice. When he began his employment, he noticed that the coding manuals were 2 years old. At a staff meeting, when he requested the purchase of current coding manuals, he was informed that there was no money in the budget for these purchases. What, if any, problems might arise out of this situation?
Having old coding machines and not replacing them with new ones causes a slew of issues. One of them is the system's downtime and crashes. There is a lot of time, trust, and revenue lost when a system goes down. The continued usage of obsolete coding schemes does not save money. Another issue is rising prices due to the high cost of maintaining outdated technology; it costs approximately twice as much to repair a four or more years old system. There would also be the issue of reduced productivity. The decrease in productivity is due to coding lasting longer than expected, using more time that could have been spent doing something more productive. Finally, there is a penalty for neglecting to upgrade from an unsupported operating system or program. The out-of-date equipment is also vulnerable to cyber-attacks.
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