Answer to Question #184572 in Management for RA Osiris

Question

Johnny Jay is the IT manager at Jay Company limited, a chain of stores that specializes in the distribution of bags and shoes. He asked Peter, a senior systems analyst, to review the large number of printed reports that are distributed to their 35 store managers. "Peter, I just can't believe that our people really read all of those reports," Lynn said. "We constantly add new reports, and we never seem to eliminate the old ones. Sometimes I think all we're doing is keeping the paper companies in business!" Peter replied, “I agree, but what can we do? The managers say they want the reports, but I always see them stacked on top of file cabinets. I've never seen anyone read a report." With your knowledge in output design, a. What do you think could be the reason why the managers do not read the reports? b. Give your recommendations on the type of report they should consider in generating future reports for the managers?

Answer 1

a)

1. managers may not have the time to read the reports
2. The reports may be too long, therefore cumbersome to read
3. They may think its a waste of time
4. It may not be interesting to read the report

b) They should consider using e-reports, prepare the slide and present it to the managers via presentation. include diagrams, charts and chose a good presenter to keep it interesting.