Answer to Question #260215 in English for Hammad

Question

Identify two specific circumstances when you would consider an informative or positive electronic message completely inappropriate. Explain why.

Answer 1

Positive messages tend to consist of routine or good news. These messages might be items such as congratulations, confirmations, directions, simple credit requests, or credit approvals.

An informative message in the workplace is simply the sharing of meaningful information between people in an unbiased and professional manner. Informative messages can be short or long, formal or casual in tone, internal or external in focus, and direct or indirect in structure, depending on the situation. Informative messages can be used, for example, to let employees know of upcoming IT system maintenance, a new break-room cleanliness policy, or a new meeting time.

Informative and positive messages can be delivered electronically. However, there are some circumstances when it is completely inappropriate. Such circumstances include;

• When there might be nuance or context that can’t be understood by written words; to express feelings.
• When the receiver deserves an opportunity to give immediate feedback or response.