Assignment: Please practice the communication exercise within a team of 3 members - speaker, listener and observer. The speaker starts to tell a personal EMOTIONAL experience for 5 minutes (It's OK to keep silent if not use up the whole 5 minutes.) The listener gives feedback including "what I heard is..., what is important for you is...., what you need is...",etc. The observer shares personal observation, such as "what the listener didn't get is..., what was misinterpreted...."etc.
Everyone takes to turn to practice each of the roles. Please write down what you have learned from this exercise.
From the experience, I learned that good communication entails both listening and speaking skills. More often, good speakers also double as good listeners and vise versa
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