Explain in detail how Boulders Mall's management may have used media relations as a public relations tool to try to resolve controversy.
Boulder Mall's manahement used their good public relations to win the heart of the public and make them submissive to their advices. Due to their social fame and stature in the society, they were regarded as the most wise hence were very ingluencial especially in the context of soling disputes and controversies in the society
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