Suppose the average number of calls received by an operator in one minute is 2. What is the probability of receiving 10 calls in 5 minutes?
Let "X" be a random variable representing the number of calls received. Then "X" follows a Poisson distribution given as,
"p(X=x)={e^{-\\lambda}\\lambda^x\\over x!}, \\space x=0,1,2,3,4,...."
with a rate of 2 calls per minute.
For 5 minutes, the value of the parameter "\\lambda=5\\times2=10"
The probability of receiving 10 calls is,
"p(X=10)={e^{-10}10^{10}\\over10!}= 0.12511"
Therefore, the probability of receiving 10 calls in 5 minutes is 0.12511.
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