Answer to Question #266440 in Marketing for ann

Question

What was the best service experience that you have ever had? Write it down and state some of the reasons why you felt this way about it.

Answer 1

The best customer service I had was with the customer service of my mobile service provider. At first I was angered about the charges and called for explanation, the receiver made me feel like a king in his response and meant me change my mind and instead I told him that I need to pay the bill. The tone of his speech and the selected words were just very perfect for the situation.