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The following questions are applicable to the same Articles/Case study as in Question 1:

Setting goals and objectives is not as easy as it sounds. An easy way to ensure that an objective

can be used to measure performance is to check if it is a SMART objective.

Identify whether the Tsogo Sun Group made use of SMART objectives to address the array of

risks they would have faced during the 2010 World Cup. Support your answer with proof from the

case study


Use mind map(draw a mind map) to illustrate elements of group and team environments during the COVID-19 pandemic crisis when companies decide to practice an online approach to work.


Discuss the business factors your company would research before venturing into the global markets? Each factor should be supported by an example. 



Control is a function of management which helps to check errors in order to take corrective actions. Use practical examples to discuss the steps in the control process? 


Use examples of your choice to discuss why a quality focus is better than a quantity focus in managing operations.


Discuss, using an example of your choice, why you think it better for firms to internationalize their operations.


Discuss, with local examples, the contributions of Eli Whitney to Operations Management

Discuss, with local examples, the contributions of Eli Whitney to Operations Management


How do the characteristics/features of Traditional Public Administration (TPA) & New Public Management (NPM) apply to your country/Pacific Island Countries and Territories (PICTs)? Use relevant and real-life examples to support your answer (e.g. examples of how the public sector or ministries is/are organized; examples of public sector reforms and their implications in terms of public management, performance management, and human resource management; examples of public enterprises, privatizations of public enterprises, or private-public partnerships, etc.).


Discuss the advantages, disadvantages and the major challenges that contemporary organizations are facing in terms of workforce diversity, by focusing on ‘values across cultures’ Use relevant examples from the Pacific Island Countries.


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