1. Brief Explain "Most of the existing literature suggests that implementing and maintaining a Total Quality Management system brings a moderate success for the organisations". Do you agree with this statement? Justify this statement with examples highlighting three key philosophies of TMQ namely:
I. Continues improvement
II. Involvement of everyone in the organization
III. Customer satisfaction
2. Brief note. Choose a normal product and a service that you have used/experienced recently and illustrates how the dimensions of quality can be applied to the selected/service simultaneously.
MG Motors have been having a tough time from the time of their launch in India. They feel that there have been a lot of pilferages and wastage in their production and they need to sort it out as soon as possible. Also, the time taken to manufacturer one unit of their cars is extremely high as compared to global benchmarks. They have hired you as a consultant for the same? Can you explain the concepts of JIT and Lean Production to them and help them apply the same in order to reduce their troubles?
Enumerate some employee engagement strategies appropriate at this time of pandemic under the following areas (two per area): 1.The work itself 2. The work environment 3. Leadership 4. Opportunities for personal growth 5. Opportunities to contribute
Adha is worried that if she accepts an offer from the local university, it is likely that she will not be able to contribute as much as she would like because Biotechnology is a very complex field and requires intelligence, creativity, and more importantly, patience & perseverance. The local university gave a period of 14 days from the date the offer was issued for Adha to respond to acceptance or rejection.
If she accepts the offer from the international university, Adha is worried about herself being breach of sponsorship agreement. However, with the monthly salary offered by the university, she can definitely pay out the fined with her six months’ salary. She also certainly able to achieve her career objectives of wanting to be a Biotechnology expert. Adha must provide a rejection or acceptance response to the university within 7 days from the date the offer is issued.
1. Suggest which job offers will be the best for Adha to conclude the negotiation process.