As a major energy utility San Francisco’s Pacific Gas and Electric should have know better.
Its Oracle ERP implementation had gone well, and there had been no problems of note; until
it came time to test the system. Apparently, a manager had chosen a live information
database to use during pre-launch testing, although no one thought that the regime would
uncover any sensitive company information. Unfortunately, this was untrue, and
consequently created a host of costly recovery programs, in addition to losing public
confidence in the company’s brand.
a. Explain the major issues to implement the different types of information system to manage
Under such a circumstance, the staff should keep quiet and not go under the impact of tales and help the association by accomplishing moderate work and being engaged with shaping a superior work culture in the association. Likewise the staff should release no secret data of the association outside it and work as per the qualities and agreements of the association. They ought to maintain the association's image esteem at any expense and ask the clients and different partners to re-instill trust in the association and be related with it in the long haul and guarantee them of best administrations without occurrences of such occasions from now on.
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