Answer to Question #288617 in Management for Faeem

Question

Read the article "Digital literacy lessons from the time of Covid-19" by Jessamyn

West and then answer the questions that follow. Your answer should reflect that

you are familiar with the content of the article and should be written in your own

words. The article was published in Computers in Libraries in July/August 2020.

You can access the article in the following way:

http://bit.ly/SBS_Online_Journals

• Click on Ebsco.

• Sign in with your SBS email account and password.

• Click Ebscohost Research databases.

• Insert the title of the article.

• Click on Full text.

• Download the article.

2.4 In-person classrooms differ from one academic institution to the next but it

is not the case with online rooms. What, according to the author, can be

done to improve the quality of the online interaction? (5)

2.5 What should be done to get people to interact digitally on a level where

they feel comfortable? (4)

Answer 1

2.4] The author recommended that e learning platforms should provide interactive technological features created to show signs of progression/motivational methods, collaboration methods, and ensure help is available to the students from peers and instructors by using communication means of all kinds. Simply, the author raises the following measures to improve the quality of online interaction. They are; Integrate real-time interaction, get creative with discussion boards, maximize engagement with non-task interaction, use multiple communication tools, and have a plan around the tool.

2.5] The author argues that to get people to interact digitally on a level where they feel comfortable by; building a digital community, providing instant recommendations, interact on social media, offering live chat, hosting events for customers, and connecting across channels.