Answer to Question #284001 in Management for Faeem

Question

1. You are a senior manager in Hi-Lo company. The managing director asks you to resolve this dispute between the HR directorate and the middle managers by clarifying the roles of HR and management. Use the information from the presicibe textbook ( Erasmus et al.) to provide arguments in your own words that describe the role of the HR directorate and managers in the company (12)

2. Analyse the arguments used in the case study. Indicate which will work and which will not in preventing a strike at Hi-Lo. (5)

Answer 1

As a senior manager of the Hi-LO company, I will help to resolve the conflict between the HR doctorate and middle manager by clarifying their expected role in the company. Therefore HR doctorate is responsible for maximizing employees' productivity and protecting employees' rights and any issue that may affect the outcome of the company, managing employees' payments and benefits, hiring and firing employees, developing and updating the company policies and guidelines. On the other hand, the middle manager is accountable for facilitating any change in the company and establishing a conducive working environment, and also ensuring all employees are working towards the common goal of the company. The clear division of roles will therefore help to prevent the strike as both HR and manager will not conflict on their roles and interest in the company.