Answer to Question #261014 in Management for Soma

Question

Barry has noticed that Pinnacle Custom Homes Sdn Bhd isn't the cheerful, pleasant place of work it used to be. Back when he was building six homes a year, everyone appeared to be dedicated to meeting deadlines, controlling costs, and keeping customers highly satisfied. But over the past two years, the company has grown to 15 houses and added two new employees. Now it seems like everything is falling into pieces and going downwards: Deadlines are missed, mistakes are made on the houses, and work has to be redone. In addition, no one wants to accept responsibility for mistakes, and everyone blames someone else. Barry has also noticed that tempers are shorter, and he even has found himself resolving territorial disputes between departmental functions

What are the problems which you think would occur if Barry wants to implement the methods you have discussed in question (b) above in the workplace?

Answer 1

1.      Burnout; employees may feel a lot of pressure due to overworking or increased workloads.

2.      Resistance; employees may resist or reluctantly engage with the new changes in the workplace

3.      Lack of motivation; the methods focus on customer and business outcomes only and do not provide a motivational measure to mobilize employees.