Answer to Question #245126 in Management for Nicholas

Question

Question 2

Recently Klaus Winkelman, the COO, has been experiencing deviant behaviour in his team. 

Increasingly, employees in his division have been coming to work late in the mornings and 

leaving early, without completing the tasks they should have completed for the day. Also, 

most of his subordinates have been making mistakes with the newly acquired and expensive 

machinery. This led to a lot of material waste and some mechanical damage. 

2.1 Klaus thought about it and concluded that subordinates do not seem motivated. 

Skinner and associates developed a theory on reinforcement on which the following 

two questions (2.1.1 & 2.2.2) are based.

2.1.1 Explain any two (2) methods in which Klaus can control the behaviour of his 

subordinates. You need to list the method and then describe a practical example to Klaus for each method. 

2.1.2 Discuss any three (3) principles that Klaus should apply to change the behaviour of his subordinates. 

Answer 1

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