Answer to Question #244711 in Management for Dhivi

Question

Supervisors, what are the guidelines and policies to be followed when dealing with employee grievances?

Answer 1

1. Emphasize the use of suggestion box to collect information about grievances anonymously

2. Use open-door policy, this policy provides employees with an opportunity to share their governesses with the management in a transparent manner

3. Opinion survey involves collecting opinions from employees in the workplace to understand different and common views and urgent issues to address.

4. Develop a system for grievance handling; it should entail procedures and methods of addressing complaints.

5. Hold meetings with stakeholders and employee or employees’ representatives to address the issues