Answer to Question #221088 in Management for Emy

Question

Take one business company which employs Information System (IS) during the COVID-
19 era and solved its business challenges in spite of the negative pressures that COVID-
19 brought. (Hint: Take one Ethiopian or renowned international company which turned
the effect of COVID-19 as an opportunity to its business by just utilizing Information
System in its business operation)

Answer 1

Zoom is an international telecommunication company that took advantage of covid 19 as an opportunity to meet the organizational goals and gain popularity in video conferencing. The zoom company uses software increase into 30 folders by April 2019 as millions of people are forced to work, interact and connect virtually. The increase in zoom service demand around the world causing threats and pressure on the system forced the company to think for innovative strategies that will enable the system to work effectively without crashing due to system overload and prevent frauds threats as a major challenge on the firm. Therefore the zoom company included a doubling of its internet speed to prevent connection problems encountered by most customers. Furthermore, the company also employs more technical workers to support service provision and maintain the systems.