What are the specific problems with Marie’s current compensation program?
- There has been an increase in complaints about the lack of courteous attention and three long workers have vowed to leave unless their salary is altered to accommodate Marie's exacting customers.
- Marie gives the same basic compensation to all of her employees, with no bonuses.
- Marie felt that she needed to reevaluate her remuneration policy after receiving unfavorable feedback and threats of part of her employees leaving.
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