Answer to Question #211160 in Management for Gray

Question

Discuss the challenges and limitations of performance management when it comes to public sector management and wicked problems. A full answer will include: 1) what are these challenges and limitations and 2) how is this the case in relation to public sector management and wicked problems. 

Answer 1

Definition of Performance Management

Performance management can be defined as a systematic process through which the manager of an organization can get to set up a shared understanding with the team members to achieve the team targets and objectives, improve the efficiency of the overall team, develop the capabilities of the team, assess and review the individual performance of each team member as well as for the whole team, reward and motivate the team members.

Part 1

Time Consuming

Managers who want to evaluate their employees on one hundred percent performance appraisal will take so long to do so.

Discouragement

If the performance appraisal is not encouraging to the employees it has the potential to discourage staff.

Message Being Inconsistent

Managers should not try to remember the behaviors of employees during performance appraisal and rather the same should be documented whenever noted.

Biases

The manager should never be biased towards employees.

 

Part 2

Time Consuming

Employees in the public sector are many and evaluating them on a one hundred percent performance appraisal will take a lot of wicked and so this will prove to be a wicked system.

Discouragement

Managers in public sectors should highlight the positive and negative aspects of an employee. The positives should include vices such as a successful project and the negatives can includes areas in which the employee needs to improve.

Message Being Inconsistent

Due to the large number of employees in the public sector, managers should note behaviors of the employees so that the same can be used during the time of performance appraisal. Accurate notes will send a consistent message to all employees (Conaty, 2012).

Biases

Due to the large number of the employees in the public sector managers who have accurate details and information on employees to avoid errors during performance appraisal.

 

References

Conaty, F.J., 2012. Performance management challenges in hybrid NPO/public sector settings: an Irish case. International Journal of Productivity and Performance Management.