Answer to Question #175092 in Management for Thuy Dương

Question

P5.9: Howard Schultz says, “We all want the same thing as people—to be respected and valued as employees and appreciated as customers.” Does the company respect and value its partners (employees)? Explain. What do you think this implies for its employee relationships?

P5.14: Describe Howard Schultz’s leadership style. Would his approach be appropriate in other types of organizations? Why or why not?

Answer 1

The Company offers a respectful attitude as well as valuing its partners by communicating often through surveys and weekly meetings, including the benefits. This is a clear implication that working relationship is certainly encouraged and it keeps workers motivated. 

He is a transformational leader. He stimulates and inspires followers to attain extraordinary consequences. The sequencing plan of the leadership is not a very main part of the transformation leadership.