Answer to Question #169869 in Management for Melton Malabela

Question

The Covid 19 lockdown has been harsh on all businesses in South Africa. After lockdown, the owner of a software developing organisation notices increased lack of productivity from employees as well increased amounts of obesity. He has a theory that if he can get employees physically healthier, productivity levels will go back to normal. He has approached you, their Information Systems specialist, with the idea of putting in place 45 minutes of exercise per day into their work schedule for the purpose of increasing overall health of employees.

Establish what the key performance indicators of such a suggestion would be in relation to the above scenario.

Answer 1

Key performance indicators are measurable values that determine how the organizations are accomplishing business goals.

Key performance indicators can be created by the following steps

1. Determine your goal.

develop a clear vision of what the organization is trying to accomplish, in this senior, the main objective is to restore the productivity of the organization. However, the suggestion is that improving the overall health of employees will help restore the organization's profit.

2. Ask key performance questions.

Ask open-ended questions that determine whether the company will meet the objective. For example, based on the above scenario, then you will ask questions such as how will I restore the organization's productivity?

3. Identify what information you already have.

Collect the existing information about the organization.

4.collect supporting data.

Collect additional data to enhance key performance indicators depending on the set objectives including company trends, demographic, or competitor analysis among others.

5.Determine how frequently you will measure each key performance indicator.

Identify the best cadence for checking and updating the key performance indicator progress to ensure it is trailing towards your purposes.

6. Set short and long-term goals for the key performance indicator.

In this scenario, the short-term goal is to improve employees' health by setting 45mins per day for exercise to cut on weight. While long-term goals are to restore and promote organization productivity. However, identifying the shortcomings can help make timely and necessary adjustments.

7. Delegate responsibilities for KPIs.

For the KPIs development and maintenance, it's necessary to assign employee-specific duties.

8. Share key performance indicators with appropriate leadership and stakeholder.

Involve both employees and stakeholders in every activity and the progress of your organization so that they can work towards the goal.