Answer to Question #158592 in Management for mera

Question

Since managers manage employees, they also have to be concerned about controlling for employee performance; that is, making sure employees’ work efforts are of the quantity and quality needed to accomplish organizational goals. How do managers do that through Control Process? (Word limit: 300 words maximum)                                                                  

Answer 1

PERFORMANCE MANAGEMENT

It is an ongoing process that seeks to identify, measure and develop the workforce's performance continuously.

Techniques to Manage and Improve Employee Performance

An organization's success is mainly dependent on how well every employee performs.

Objectives of the performance management system

1. Setting and defining goals to fulfill organizational objectives

Goal setting is the most lucrative way for initiating better performance among employees.

• Helps to identify the key result areas and work upon improving goal setting.
• It allows employees to align their objectives with the business objectives.

 2. Setting the right expectations for managers and employees

An efficient performance management system will attempt to set clear expectations from both managers and employees. 

• Managers should back up the anticipation by explaining how these expectations will fulfill the business objectives.
• Document expectations on a document about what to do and who is responsible for it.
• Once employees know of their roles, responsibilities, and accountabilities, they are more likely to be more consistent and productive.

3. Effective communication between individuals and teams

A company with a good communication culture results in employees engaged and aligning individual objectives with business objectives.

• Managers should take out the time to indulge in one on one interactions with the team members.
• Continuous feedback and coaching to build a workforce with varied skills to foster further career development through performance appraisals are essential.
• Promoting collaboration and communication is a crucial part of your workplace culture.
• Conduct frequent team building activities.

 4. Set performance standards

An organization should set performance standards and performance plans for evaluating employee performance.

• Failure to set performance standards may lead to a lack of effort on the employees' part.
• It might also lead to not having set realistic standards for the said job.