Answer to Question #230571 in English for Amanda Gambushe

Question

1. Identify a municipality that is in a water shortage crisis according to media reports.

2. What is the municipality's mission.

3. Briefly describe the crisis situation.

4. What is your communication/public relations objective when dealing with this crisis.

5. Who should be on the crisis management team.

6. Who is your target audience.

7. What is your advice to the organization on the messaging around this issue.

Answer 1

1.      Makana Municipality is being faced with water shortage

2.      Coordination of all resources from the government, businesses, and local communities in development.

3.      Water is not distributed equally, and the available water is not clean

4.      The public relation strategy is to remind the community that water shortage is a national problem because South Africa is generally a dry country. However, the municipality is looking into future strategies that will deal with the problem sustainably.

5.      The crisis management team should have key stakeholders; a person from the community, a specialist from the municipality, and a project manager

6.      The target audience is the affected communities.

7.      The organization should invest time and research on a cheap and sustainable way to supply water to the affected communities.