Answer to Question #288665 in Finance for Jen

Question

The text discusses the five primary activities of the value chain and four activities that support the value chain. Take the nine activities below and drag them to the proper classification (primary or secondary).

1. purchasing
2. technology
3. Inbound logistics
4. Firm infrastructure
5. Human resources
6. Outbound logistics
7. Operations
8. Marketing & Sales
9. Services

Answer 1

1. Purchasing: This is how the raw materials for the product are obtained.

2. Technology development: Technology can be used across the board in the development of a product, including in the research and development stage, in how new products are developed and designed, and process automation.

3.Inbound logistics: This refers to everything involved in receiving, storing and distributing the raw materials used in the production process.

4.Firm infrastructure: This refers to an organization's structure and its management, planning, accounting, finance and quality-control mechanisms

5. Human resource management: These are the activities involved in hiring and retaining the proper employees to help design, build and market the product.

6. Outbound logistics: This is the distribution of the final product to consumers.

7. Operations: This is the stage where raw products are turned into the final product.

8. Marketing and sales: This stage involves activities like advertising, promotions, sales-force organization, selecting distribution channels, pricing, and managing customer relationships of the final product to ensure it is targeted to the correct consumer groups.

9. Service: This refers to the activities that are needed to maintain the product's performance after it has been produced. This stage includes things like installation, training, maintenance, repair, warranty and after-sales services.