Answer to Question #185968 in Programming & Computer Science for Nhlanhla

Question

Effective knowledge management systems can benefit an organisation by promoting the sharing of knowledge and ideas, improving customer service, increasing revenue and improving employee retention. The effectiveness of a knowledge management system relies on a well-designed knowledge management infrastructure which will provide the long-term foundation for these systems. Conduct additional research. Then, identify and describe the five components of a knowledge management infrastructure. Also describe how each component should be implemented in order to support the effectiveness of the knowledge management system.

Answer 1

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