Answer to Question #220150 in HTML/JavaScript Web Application for Chris

Question

I've noticed that I've tried to log into my eBay account an it wants me to use the number that's saved to send security info and the number shows 5xx-xxx-xx62 i want to remove the x to show the number i know how to change a certain setup to text and changes the dots to numbers but this is little different here is the element I'm seeing this in chrome inspection

<p id="text-desc" role="text" aria-label="We'll text you at <span style=&quot;white-space: nowrap;&quot;>5xx-xxx-xx62</span> with a security code.By selecting this method, you agree to receive text or pre-recorded messages to this number. Cell charges may

if there is a way to revival please explain where I will understand, main reason is I wanna see if someone is trying to use my account an i don't recognize the last to numbers of any of my current or past numbers

Answer 1

I am constantly being 'locked' from making changes to my listings on eBay.

when I go in and add a photo or change line up of photos or more text after I click publish, I am automatically thrown into a new window to verify my account with questions from childhood, first car

etc. it has happened many times and now 2x in 12 hours. I have had the same eBay account since 2003 the same internet carrier since 2006 and apparently, eBay is so invasive it is tracking my isp routing number from my internet service provider. Sadly in the rural area, I am in I have to use Windstream out of Arkansas. so the bridge router is always constantly changing. BUT they are a great number of people using Windstream. When I signed up for eBay I was told in writing that I could access it from any computer etc now I can not even use the SAME COMPUTER every day to have access. and if I do not know the answer or cannot remember the answer to questions from 'public records' i will have to continually call eBay to get the account released. I am not 20 years old with no history. I have over 40 years of accumulated public history.

now to get that 7 number security number is an hour wasted to get past all the questions, wrong suggested info. etc thumbs up thumbs and all questions never pertained to the actual situation, and then shamed when direct-dialled and not having the 7 digit number.

I called and was told all questions asked are from public records.... which causes me concerns

because the last time I had to deal with Paypal, I had someone overseas reading off my public records asking me what car did I own in 1997 what bank did I use in 2001  Now, this should keep identity theft down, allowing all their employees worldwide have access to all credit info with our soc sec numbers, credit reports all there for them to access, public records with family names, hospital info...  

 and the final straw was, I was told by CS that they are having numerous complaints from sellers that ship to addresses that are being changed by hackers. now I do not have access to this bucket. Or if I do I never found it as I never needed it. I would make buyers correct address prior to mailing etc cancel the sale and start over if problem.

so hacking is a serious problem here, hmm did you get that email?

Now, I did get the email that I feel was from hackers stating that my global program was at risk of losing benefits. now that is news to me as I opted out over 6 years ago and after clicking on the link in my eBay messages ON EBAY.  I was immediately assaulted with a ransom virus.

I know it is not the end of the world but I am concerned about the hassle of being blocked in my listings and do use other computers to access eBay. With the increase in fraud attempts by US and overseas individuals and no longer feel that safe, but I can sleep easy tonight knowing I am being safely blocked from my own listings.