A user calls you and they cannot see anything on their monitor. List in order the three questions you would ask to troubleshoot:
a. Question #1:
b. Question #2:
c. Question #3:
2. While you are working with that user, you receive an email from a DIFFERENT client that all users have lost server access. What do you do?
3. How do you troubleshoot a computer that cannot connect to the internet?
1
Expert's answer
2019-11-09T14:06:03-0500
Dear Ali, your question requires a lot of work, which neither of our experts is ready to perform for free. We advise you to convert it to a fully qualified order and we will try to help you. Please click the link below to proceed: Submit order
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