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Developing a public relations programme or campaign aimed at creating awareness of socio economic impact of Covid 19 in South Africa

Advertising an organisation’s products or services is an example of ………. organisational communication.


(1) internal (2) lateral (3) downward (4) external (5) upward




Q24 The ………. approach to organisational communication emphasises the importance of work satisfaction and personal happiness of employees.


(1) systems (2) classical (3) human resources (4) human relations (5) cultural


McLuhan’s views on hot and cool media refer to the … .


(1) degree of participation, commitment and involvement of recipients (2) degree of participation, commitment and involvement of communicators (3) value of messages and their newsworthiness (4) role of gatekeepers and their influence on recipients (5) role of print media compared to the role of electronic media


The concept of “media determinism” implies that the medium … .


(1) is an important component in the mass communication process (2) is the technical or physical means to transfer messages (3) is not a “neutral container” of messages (4) plays an influential role in the understanding of messages (5) influences the structure of a society and people’s experiences


Q16 The phrase “the medium is the message” refers to … .


(1) the development of new technologies (2) repeatability of messages (3) the structure of attitudes and perceptions (4) revolutionary changes (5) the electronic age


Which theory explains that the media effectively limit the range of opinions available to the public?


The ………. theory.


(1) agenda-setting (2) spiral of silence (3) magic bullet (4) two-step flow (5) uses and gratifications



Q14 Which theory explains the role of the media as gatekeepers of news?


The ………. theory.


(1) spiral of silence (2) magic bullet (3) two-step flow (4) agenda-setting (5) uses and gratifications


Which function of the mass communication process refers to the ability of the mass media to communicate norms and values to the recipient of mass communication messages?


(1) Correlation (2) Surveillance (3) Cultural transmission (4) Entertainment (5) Interpretation of the environment



When a speaker explains to the audience how something works, the purpose of the speech is … .

(1) entertaining (2) persuasive (3) demonstrative (4) informative (5) educational

Piaget social knowledge


Intellectual property, copyright and plagiarism refer to the


Do the following exercise in logical structuring by arranging the following five sentences in a logical squenc, and then re - present them in a logically flowing paragraph.

1.research conclusions are derived from the research focus and the data which has been collected and interpreted to shed light on the research problem.
2.the planning of the research is valid if it is completely in line with the research problem.
3.if any aspect of the research raises questions regarding the validity thereof, the scientific value of the research project is seriously compromised.
4.the scientific quality of a research project is essentially determined by the validity of each aspect (planning, implementation, conclusions) thereof.
5.the implementation of a research project is steering by the aim of the research.
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