Question

4. A photocopier in an office is operated by a person who does other jobs also. The average service time for a job is 6 minutes per customer. On average, every 12 minutes one customer arrives for photocopier. Find:
Arrival rate per hour
Service rate per hour
i. The photocopier utilization rate.
ii. Percentage of times that an arrival has not to wait. (2 marks)

Answer 1

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