A petrol station has two pumps. The service time follows the exponential distribution with mean 4 minutes and cars arrive for service in a Poisson process at the rate of 10 cars per hour. Find the probability that a customer has to wait for service. What proportion of time the pump remains idle?
"\\mu=\\frac{60}{4}=15"
"\\lambda=10"
"P(Customer has to wait for service)=\\frac{1}{15-10}=0.2"
Proportion of time the pump stays idle = "\\frac{10}{15}=0.66"
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