Phone calls enter the ”support desk” of an electricity supplying company on the average two every 3 minutes. If one assumes an approximate Poisson process: (i) What is the probability of no calls in 3 minutes? [2 marks] (ii) What is the probability of utmost 6 calls in a 9 minute period? [2 marks]
"p(x)=\\frac{\\lambda^xe^{-\\lambda}}{x!}, x= 0,1,2,3,..."
i. Probability of no call in 3 minutes
"\\lambda=2"
"p(0)=\\frac{2^0e^{-2}}{0!}"
"=e^{-2}=0.13534"
ii. Probability of utmost 6 calls in 9 minutes
"\\lambda =2\\times\\frac{9}{3}=6"
"p(\\le6)=\\sum_0^6\\frac{6^xe^{-6}}{x!}"
"=\\frac{6^0e^{-6}}{0!}+\\frac{6^1e^{-6}}{1!}+\\frac{6^2e^{-6}}{2!}+...+\\frac{6^6e^{-6}}{6!}"
"=0.00248+0.014873+0.044618+...+0.16062"
"=0.6063"
Comments
Leave a comment