Question

The Consumer Financial Protection Bureau reports on consumer financial product and
service complaint submissions by state, category, and company. The following table
represents complaints received from Louisiana consumers by complaint category for
2016.
Category Number of Complaints
Bank Account or Service 202
Consumer Loan 132
Credit Card 175
Credit Reporting 581
Debt Collection 486
Mortgage 442
Student Loan 75
Other 72
a. Construct a Pareto chart for the categories of complaints.
b. Discuss the “vital few” and “trivial many” reasons for the categories of
complaints.
c. (do not do part c)
d. (do not do part d)

Answer 1

a)