Answer to Question #315683 in Marketing for sanju

Question

Create a 10-question survey questionnaire.

Answer 1

A questionnaire is a research tool used to conduct surveys. It includes specific questions with the goal to understand a topic from the respondents' point of view. Questionnaires typically include closed-ended, open-ended, short-form, and long-form questions. The questions should always remain as unbiased as possible. Survey questions can either be; Open-ended questions, Closed-ended questions, Nominal questions, Likert scale questions, Rating scale (or ordinal) questions, Yes or No questions, Demographic questions etc. A good survey question is one that helps a person to get clear insights and business-critical information about his/her customers. Below are some examples of survey questionnaires;

• What other products would you like to see us offer?
• If you could change just one thing about our product, what would it be?
• What are you using (a product) for? (for example, it could be for Business, Personal use or Both business and personal use).
• How strongly do you agree with the following statement: payment process is simple and painless? (1 -Strongly disagree, 2 - Somewhat disagree, 3 - Neither agree nor disagree, 4 - Somewhat agree, 5 - Strongly agree).
• How likely are you to recommend us to a friend or colleague on a scale of 0-10?
• How would you rate our customer service on a scale of 1-5?
• Was this article useful? (Yes/No)
• Did you find what you were looking for today? (Yes/No)
• What is your name?
• What is your age?