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As a major energy utility San Francisco’s Pacific Gas and Electric should have know better. Its Oracle ERP implementation had gone well, and there had been no problems of note; until it came time to test the system. Apparently, a manager had chosen a live information database to use during pre-launch testing, although no one thought that the regime would uncover any sensitive company information. Unfortunately, this was untrue, and consequently created a host of costly recovery programs, in addition to losing public confidence in the company’s brand.

a. Explain the major issues to implement the different types of information system to manage the database. 


An Academic ---------- Opportunities. The objective of the study was as follows: 1. To assess the growth and development opportunities available in IT companies. 2. To form comprehensive information shoot on the compensation packages for employees of various IT opportunities. 3. To assess the tradeoff that employees might make with respect to growth and development opportunities in case of an attractive compensation package. 4. To profile the typical employee in the IT sector. 5. The implication of the analysis for the IT study. Develop a questionnaire for the above study based on the objectives?


Distinguish between the following terms

i. General management and Process management

ii. Project work and Business as usual

iii. Project and Project Management


Evaluate the benefits of using any five project management techniques that you will introduce and be implemented by this business organization.


Describe any five benefits of using project management.


For the following transactions, analyze the accounting transactions using the accounting equation framework 


1. Introduced Rs500000 through a cheque by the Owner as the Initial capital in the business 2. Purchased goods on credit from Ms. Ritu at Rs 40000 3. Paid Rs 10000 as salary to the employees 4. Invested Rs200000 in a fixed deposit account 5. Paid school fees of the kid Rs 25000, from the business’s bank account. Note: (2*5 = 10 marks) 1 marks for analyzing each transaction and 1 mark for correct journal entry


With the world returning to normalcy post the pandemic, as an HR hiring manager you have the task of forecasting the demand for the next year to make sure you hire the right number and right kind of people. Explain the techniques of HR demand forecasting that you will employ in depth.


As a supervisor John concluded," I am neither a member of management or of the work-force. I don't want this job as I do not know where I stand."


Management concluded," John must see the whole job instead of just pushing his assembly line."


The workers concluded," John is too much for management. He is no longer on our side or one of us."



Describe what you believe to be the reason for John's failure as a First Line manager by identifying which leadership skills you believe are lacking in John's make-up, using the categories as provided below;



1. Knowledge of work


2. Knowledge of responsibility


3. Skills in instructing


4. Skills in improving methods


5. Skills in leading



25 marks

Use an example of real problem that you have experienced in the workplace and apply the Problem-solving cycle to resolve the problem. The heading provided below is to be used to discuss your actions related to each of the key steps in the process towards solving your problem.


1. Problem definition (3)


2. Problem analysis (30)


3. Generating possible solutions (30)


4. Analysing the solutions (10)


5. Selecting the best solutions (5)


6. Developing an Action plan (40)


7. Implementing the solution (15)


8. Evaluating the results (7)

Critically examine why it is important that unions in these PICs must adapt to survive and continue to serve its members during this pandemic period.


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