Identify and describe some of the process steps followed in your work area or organisation as per the below;
a. Provide a summary of the steps that are followed
b. Indicate how frequently the process occurs
c. Outline who is involved in the process
d. Describe what kind of measurements are taken, using which instruments to ensure for quality safety and customer satisfaction are achieved?
Note: you may present your answer graphically in the form of a process chart.
The process of organising includes:
1. Determination of Objectives Division of Activities 2. Identifying and Classifying the Work Activities 3. Grouping of Activities 4. Collecting Human and Material Resources 5. Defining Authority and Responsibility
6. Designing a Hierarchy of Relationships 7. Determining the Span of Control and Decentralization 8. Co-Ordination 9. Providing Physical Facilities and Right Environment 10. Establishment of Structural Relationship for Overall Control 11. Reviewing and Reorganising.
B. The organizing process occurs annually at my place of work
C.The stakeholders involved in the process include managers, team leaders,employees and the government
D. The kind of measurement used is online survey
Answer to this question
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